Privacy Policy

Last updated: June 3, 2026

This Privacy Policy explains how Nano Herbal Medicine LLC (“Nano Herbal Medicine,” “SYLEKSA,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you visit or buy from nanoherbalmedicine.com (the “Site”), contact us, or otherwise interact with us.

Information we collect

Information you provide. Your name, email address, shipping and billing address, phone number, order details, and the contents of any messages you send us. Payment card details are processed by our payment providers and are not stored on our systems.

Information collected automatically. Device and browser type, IP address, pages viewed, referring URLs, and similar usage data, collected through cookies and similar technologies.

Information from third parties. Our e-commerce platform (Shopify), payment processors (such as Shopify Payments and Shop Pay), shipping carriers, analytics and advertising providers, and marketplaces such as Amazon when you purchase from us there.

How we use your information

  • Process, fulfill, and deliver your orders, payments, and returns;
  • Provide customer support and respond to your inquiries;
  • Send transactional messages and, where you have consented, marketing communications;
  • Operate, secure, analyze, and improve the Site;
  • Detect, prevent, and address fraud or abuse; and
  • Comply with our legal, tax, and accounting obligations.

Marketing emails

We send marketing emails only where permitted by law and, where required, with your consent. Every marketing email includes a clear way to unsubscribe, and we honor opt-out requests promptly. You may also unsubscribe at any time by emailing contact@nanoherbalmedicine.com. Transactional messages about your orders are not marketing and may still be sent after you opt out.

How we share information

We do not sell your personal information for money. We share information with service providers who act on our behalf, including Shopify (e-commerce and hosting), payment processors, shipping carriers, and email, analytics, and advertising providers, as well as professional advisors. We may disclose information to comply with applicable law, enforce our terms, or protect the rights, property, or safety of our customers or others. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Cookies and tracking technologies

We use cookies and similar technologies to operate the Site, remember your preferences, measure performance, and—where permitted—personalize content and advertising. You can manage non-essential cookies through the consent banner shown on the Site, the “Your Privacy Choices” link in our footer, and your browser settings. Some features of the Site may not function properly without certain cookies.

We honor recognized opt-out preference signals, including the Global Privacy Control (GPC), where required by law. When we detect such a signal from your browser, we treat it as a request to opt out of targeted advertising and the sale or sharing of personal data for that browser or device.

Notice regarding the sale of personal data

We do not sell your personal data in exchange for money. However, our use of cookies and similar technologies for advertising and analytics may be considered “targeted advertising” or a “sale” or “sharing” of personal data under certain state laws, including in California and Texas. You can opt out at any time using the “Your Privacy Choices” link in our footer, by adjusting your cookie preferences in our consent banner, or by emailing us. We do not knowingly sell or share the personal data of consumers we know to be under 16 years of age.

Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of its “sale” or “sharing.” To exercise any right, email contact@nanoherbalmedicine.com or use the “Your Privacy Choices” link. We will not discriminate against you for exercising your rights, and we may need to verify your identity before responding.

Texas residents (Texas Data Privacy and Security Act)

If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) gives you the right to: (1) confirm whether we process your personal data and access that data; (2) correct inaccuracies; (3) delete personal data we have collected or obtained about you; (4) obtain a portable copy of personal data you previously provided; and (5) opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects.

To exercise these rights, email contact@nanoherbalmedicine.com or use the “Your Privacy Choices” link in our footer. We will respond within 45 days (extendable by an additional 45 days when reasonably necessary, with notice) and may need to verify your identity. If we deny your request, you may appeal by replying to our decision; we will respond to an appeal within 60 days. If your appeal is denied, you may file a complaint with the Texas Attorney General at texasattorneygeneral.gov.

Data retention

We retain personal information for as long as needed to provide our products and services, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13 (or, where a higher age applies under state law, under that age). If you believe a child has provided us personal information, email contact@nanoherbalmedicine.com and we will delete it.

Third-party links

The Site may link to third-party websites and services, such as Amazon, that we do not control. This Privacy Policy does not apply to those services, and we encourage you to review their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with a new “Last updated” date.

Contact us

This Site and the personal data described in this policy are controlled by Nano Herbal Medicine LLC, located in Texas, United States. For privacy questions or to exercise your rights, email contact@nanoherbalmedicine.com. A postal mailing address is available on request.