Shipping Policy

Last updated: June 3, 2026

Where we ship

We currently ship within the United States only, including U.S. territories where carrier service is available.

Free shipping

Shipping is free on all U.S. orders—no minimum.

Processing time

Orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding U.S. holidays). Orders placed after 12:00 PM ET, or on weekends or holidays, begin processing on the next business day.

Delivery time

After dispatch, delivery typically takes 3–7 business days via USPS or UPS, depending on your location. Delivery times are carrier estimates and are not guaranteed.

Order tracking

You will receive a tracking number by email once your order ships. Please allow up to 24 hours for tracking to begin updating.

Shipping address

Please ensure your shipping address is correct and complete at checkout. We are not responsible for orders shipped to an incorrectly entered address. If a package is returned to us as undeliverable, we will contact you to arrange reshipment; reshipment costs resulting from an incorrect address may be your responsibility.

Delays

Carrier delays caused by weather, peak periods, or other factors are outside our control. We appreciate your patience and are always happy to help track your order.

Damaged or lost in transit

If your order arrives damaged or does not arrive, please see our Refund Policy or email contact@nanoherbalmedicine.com.